Step 1: On Citizen Schemes Portal landing page, the citizen can log in using the Aadhaar-tagged mobile OTP Authentication. In the “Citizen Scheme Application” page, citizens can select “JAGANANNA THODU” from the schemes dropdown and click on “Submit”.
Step 2: Applications submitted are forwarded to Welfare and Education Assistant (WEA) /Ward Welfare and Development Secretary (WWDS).
Step 3: The Volunteers / WEAs / WWDS conducts the field verification for each application, takes eKYC, makes a relevant recommendation, and forwards it to Mandal Parishad Development Officer (MPDO) / Municipal Commissioner (MC).
Step 4: The MPDO/MC reviews the application and makes relevant recommendations and forwards the application to the Executive Directors of the Backward Classes Welfare Department (ED BC).
Step 5: The Executive Director of the Backward Classes Corporations (ED BCs) verifies the application and makes relevant recommendations.
Step 6: Based on recommendations made by the ED BCs and the applicants’ eligibility as mentioned in the Scheme Eligibility Calculator, the Social Audit lists namely the Provisional eligible list and Reverification list (with reasons for ineligibility) are published in all secretariats.
Step 7: The citizens in the Reverification list can raise a grievance if they think that the reason mentioned for ineligibility is incorrect.
Step 8: The final list of Eligible and Ineligible Beneficiaries is published in all secretariats.
Step 9: The citizens mentioned in the Final Ineligible list can raise a grievance in Citizen Schemes Portal if he/she thinks that the reason for rejection is incorrect.
Step 10: The scheme benefit is disbursed to all eligible beneficiaries through Aadhaar Enabled Payment System (AEPS). The acknowledgment of receipt of the payment by the beneficiary is done by the Volunteers / WEAs / WWDS using eKYC (Biometric Authentication).
Step 11: The beneficiaries can track the status of their payment on the Citizen Schemes Portal landing page by clicking on “Track Application Status”.
